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Frequently Asked Questions


What are some kinds of transcription projects that are processed through the online PaaS/portal?

Dialup Dictated Recordings | Personal Recordings | Neutral Third-Party Recordings | One-on-One or Multi-Person Interviews | Conferences | Customer Service Recordings| Medical/Legal Recordings | Meeting Minutes | Conference Calls | Focus Groups | Mailing Lists | Radio Shows| Podcasts |Vcasts |Research

What kinds of document formats can be processed/stored/accessed through the online PaaS/portal?

Notepad | Word™| WordPerfect™| OpenOffice™| Excel™ | MP3| WAV| AU| WMA | MP4| AVI| MOV (just about anything except inappropriate materials:)

I am an independent contractor or service company and want to be listed on the TSP Network. Do I have to pay to be listed and how do I do this?

No, you do not have to pay to be listed as a service provider on the network; however, if you do not use TTSP as your transcription hosting service, there is a small fee assessed based on your final billing to the client.  Active client TSPs that have an active account with us DO NOT pay this fee.  The fee is a win-win for you and us because it allows you to possibly gain clients (especially when getting started) without cash outlay until you receive payment.  In order to register, provide your information, usual rate ranges, a list of specialties, professional history (i.e. resume) and your days/hours of availability. (More info here)

Do I have to be a registered user with The Transcription Service Provider in order to log into the online PaaS/portal?

Yes. As part of our HIPAA security protocol and for contiguous compliance support, every user must register to receive their own unique login, password and PIN credentials.  Even if you need temporary help to cover a backlog, each of your support team should have their own credentials on the site. Generic profiles and profiles that are "shared" are discouraged and will be deactivated for security and chain-of-access audits.